VoIP Setu — by Team IHA
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★ 3CX Gold Partner · 6 Years

3CX Powers Your Calls.
VoIPSetu Supercharges Them.

3CX is one of the world's best PBX platforms — and we're proud 3CX Gold Partners. VoIPSetu is the premium add-on suite built by 20-year 3CX veterans to extend it with live wallboards, AI transcription, CRM auto-log, and intelligent recording search. One flat annual fee.

Book a 20-Minute DemoSee Pricing

A premium 3CX add-on. Built by founders who went from agent → supervisor → 3CX Gold Partner over 20 years.

2 hrs/day

Saved per supervisor — no more manual MIS reports

$118.50/yr

Flat annual fee. No per-user cost. No monthly bill.

6 years

3CX Gold Partner. Delhi HQ. 500+ deployments.

3CX Gold Partner — 6 Years500+ Live DeploymentsDelhi HQ · India + US OfficesMultilingual Support AvailableOne-Time Annual Fee

Six VoIPSetu Modules

Six ways to get more from the 3CX you already love.

Every module below extends a strength of 3CX — wallboards, recordings, CDR, CRM, IVR — and adds the AI, automation, and supervisor tools we wished we had during our own two decades on the floor.

Advanced Wallboard

Take your 3CX queue data and turn it into a live floor view your supervisors love.

Built from years of supervisor requests — per-agent call counts, longest wait, SLA %, abandonment, idle time, all on one screen.

Live agent tiles, queue SLA alerts, supervisor KPIs, shift resets, per-agent leaderboard. One screen runs the floor.

From $118.50/yrDetails

AI Call Analytics

3CX captures every call beautifully. VoIPSetu turns those calls into searchable, scored, summarised insight.

Designed alongside ops teams who wanted insight in seconds — not a daily Excel ritual.

Auto-transcription (multilingual support available), sentiment scoring, AI summaries, keyword flagging, AI prompt-to-report in 10 seconds.

From $238.50/yrDetails

CRM Integration Suite

Make your 3CX calls flow effortlessly into Zoho, HubSpot, Salesforce, or Pipedrive — zero manual logging.

Pre-built connectors maintained across every 3CX version, so you upgrade 3CX worry-free.

Screen-pop on inbound, click-to-call from CRM, auto-log every call with duration, outcome, and AI summary.

From $178.50/yrDetails

Call Recording Manager

Compliance asks for a recording from last month — find it in 30 seconds, not 20 minutes.

Built for BFSI and healthcare teams that need audit-grade search, tagging, and retention on top of 3CX recordings.

Centralised library. Search by keyword, sentiment, agent, or date. Compliance tagging. Secure share links.

From $158.50/yrDetails

Supervisor Console

Listen → Whisper → Barge in one click. Coach agents live, the way supervisors have always wished they could.

Designed by founders who started as agents — every keystroke saves a real supervisor a real second.

Listen → Whisper → Barge in one click. Live agent scoring, escalation alerts, queue takeover.

From $198.50/yrDetails

AI Receptionist & IVR Builder

A drag-and-drop IVR designer anyone on your team can update — no code, no consultants.

Complements 3CX Call Flow Designer with a visual, AI-assisted builder that deploys in 30 minutes.

Drag-and-drop IVR builder, natural-language routing, AI voice receptionist. No code. Deploys in 30 minutes.

From $258.50/yrDetails

VoIPSetu AI · Automation Intelligence

Not Artificial Intelligence.
The pure art of Automation Intelligence.

VoIPSetu plugs the data your 3CX already generates — every call, every wrap-up, every queue event — into the right socket, runs it through honest mathematics, and hands you a real result. So you stop scratching your head over what happened on the call, and start taking action on the insight.

Researched

Built on real BPO floors, sales rooms and clinics — not whitepapers.

Tested live

Every workflow proven on production 3CX deployments before it ships.

Pure maths

Honest formulas on data you already own. No black boxes, no buzzwords.

Action, not noise

Insight tells a supervisor exactly what to do in the next 5 minutes.

Never a one-person journey. Built solving real-world problems — agent by agent, supervisor by supervisor, over two decades on the 3CX floor.

Who This Is For

If this is your week, VoIPSetu is built for you.

BPO Ops Manager

50–300 agents · 3CX PRO · India / UAE

Before VoIPSetu

  • 7:30am: MIS executive pulls CDR, cleans Excel, builds the report, sends to WhatsApp by 9am.
  • Supervisor walks the floor to check who's idle and who's on a call.
  • Customer asks for a recording from last month. Search takes 20 minutes.

After VoIPSetu

Wallboard shows every agent live. AI generates the daily report in 10 seconds from a plain-English prompt. Recording search returns in 30 seconds.

"Boss, daily MIS is done. I removed the 9am report job from Rakesh — wallboard auto-shows everything now."

→ Advanced Wallboard + AI Call Analytics

IT Manager / MSP

Manages 5–20 3CX clients · wants recurring add-on revenue

Before VoIPSetu

  • Every client eventually asks for richer wallboards, deeper CRM integration, and faster recording search.
  • You want to say yes — but custom dev quotes scare the client off.
  • Add-on revenue stays at zero year after year.

After VoIPSetu

One conversation per client. One VoIPSetu deployment per client. One additional annual renewal per client. 30% partner margin.

"I just added $40K of ARR to my book this quarter without writing a single line of code."

→ Partner Program — all 6 modules

SMB Owner

20–80 staff · 3CX deployed · Zoho or HubSpot

Before VoIPSetu

  • Sales reps finish calls and manually log them. Half forget.
  • No visibility into call volume per rep.
  • No way to verify if a rep actually called the customer.

After VoIPSetu

Every call auto-logged in Zoho with duration, outcome, and AI summary. Click-to-call launches from the CRM. Zero manual entry.

"First time I've seen real call data in Zoho since we bought it 3 years ago."

→ CRM Integration Suite

Enterprise CTO / Compliance Head

3CX AI · 200+ agents · BFSI or Healthcare

Before VoIPSetu

  • 3CX AI transcribes calls — you want those insights delivered straight into the CRM and dashboards.
  • Compliance request: someone searches the file system manually.
  • QA team listens to 5% of calls. Scoring is inconsistent.

After VoIPSetu

Every call has an AI QA score. Compliance search by keyword, sentiment, or agent. All recordings linked from the CRM.

"We went from 2% QA coverage to effective 100% with the same 4 reviewers."

→ AI Call Analytics — Track B (25% off for 3CX AI)

VoIPSetu vs VoipTools

One flat annual fee. All modules included.

Same world-class 3CX foundation. Different add-on economics.

CapabilityVoipToolsVoIPSetu
Advanced Wallboard with SLA alerts$19.50/mo = $234/yrIncluded from $118.50/yr
AI Transcription & SentimentNot offeredBuilt in
AI Prompt-to-ReportNot offeredBuilt in
CRM Auto-Log + Screen Pop$25/mo per toolIncluded from $178.50/yr
Recording Search by SentimentNot offeredBuilt in
Pricing ModelMonthly subscription, per toolOne flat annual fee
Multilingual TranscriptionEnglish onlyMultilingual support available

Pricing verified from voiptools.com public pricing pages. Comparison reflects equivalent module scope.

Already on 3CX AI Edition?

Track B — 25% off every module.

3CX AI gives you excellent transcription and call summaries. VoIPSetu stacks the next layer on top: AI prompt-to-report, keyword automation, per-agent sentiment, AI QA scoring, and CRM-side insight delivery.

Complementary, never overlapping. You only pay for what 3CX AI doesn't already cover.

See Track B Pricing

AI Prompt-to-Report — plain English, 10-second turnaround

Keyword flagging automation across 100% of calls

Per-agent sentiment scoring + AI QA scoring

CRM-side AI summary delivery (Zoho, HubSpot, Salesforce)

25% discount on every module — auto-applied for 3CX AI customers

You already chose the best PBX. Now get the premium add-on layer to match.

20 minutes. Live walkthrough of the modules that match your stack. USD invoicing. Deployment in 30 minutes per module. Built by 20-year 3CX veterans.

Book a 20-Minute DemoStart Free Trial

Delhi · Chennai · Coimbatore · Delaware (USA) · Multilingual support available · 3CX Gold Partner ID 219274 / 245273